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Whether it's your board, your funder or the Minister deciding on your program's next round of funding, they'll want to know the same three things.
We run the lapsing program evaluation that answers those questions with evidence from your program's data and from what participants, staff and stakeholders tell us.
Your program's funding ends in a year or two, and the decision to continue, reshape or end the program will depend on an evaluation. Victoria's Department of Treasury and Finance sets standard questions that every lapsing evaluation must answer. If another state, a territory or the Commonwealth funds your program, a similar review may apply, called something like a scheduled funding review or a periodic investment review. Either way, the evaluation depends on the evidence your program has built up over its life, and on what we can still collect.
We start with your program logic or theory of change, because the evaluation tests whether that logic held true. If you do not have one, or nobody has revisited it since the program was designed, we build one first. Then we map your program's evidence, design mixed methods to fill the gaps, analyse the evidence against the standard questions and write recommendations your organisation can act on.
Assess data feasibility with you at the start. Our data feasibility assessment maps what data exists, its form, what permissions apply to using it and whether it is fit for the analysis the evaluation needs. The assessment shifts the question from what story you want to tell, to what story the data can support.
Combine your program's records with what participants and stakeholders say. Most lapsing evaluations need new evidence collected for the purpose: interviews or focus groups with participants, providers, or community members; surveys of staff or stakeholders, or case file reviews. We set that new evidence alongside the records your program already holds.
Arrange interviews through the people who already work with participants. If your program serves people experiencing homelessness, people in the justice system or people from culturally and linguistically diverse backgrounds, reaching them takes time and requires good relationships. Together with you, we arrange interviews through the staff or services who already know those participants; learn more about our stakeholder engagement here.
Engage early when the program serves First Nations communities. If your program is for First Nations communities, early contact between your team and the relevant community governance bodies shapes the evaluation design as well as the approvals process. We look to engage First Nations evaluators with cultural knowledge and community relationships.
Write recommendations that name who will act on them. Good recommendations are specific, grounded in the evidence and aimed at improving the program. Whether funding continues is for the government, board or funder that pays for the program to decide, not the evaluator. We aim for a small number of priority actions, each assigned to the person or team responsible for carrying it out.
A lapsing evaluation works back from the date of the funding decision, so we plan each stage to get the findings to the people who decide before that date.
What we deliver:
We confirm with you when your board, funder or the Minister will decide whether to keep funding your program, and what they need to know by then. We read your program logic, the evaluation brief and a list of the data you hold. We also check whether the consent people gave when their data was collected allows its use in an evaluation.
We use the data feasibility assessment to choose the appropriate evaluation methods. We then list the people we need to hear from and the consents and ethics approvals required, and set the fieldwork calendar. Last, we agree with you which evaluation questions answer each standard question
We run the interviews, focus groups and surveys the plan sets out, review your program documents and analyse your records. If the brief requires an economic analysis, we build it on the costs and outcomes the feasibility assessment confirmed.
We share emerging findings with you and your program staff in sense-making sessions. Your staff add what they know about how the program operates, and that knowledge helps us write recommendations your organisation can carry out. We ultimately make the decision on what the findings say, ensuring the independence required of the review.
You receive a short report that answers each standard question and names who is responsible for each recommendation. If this was your first lapsing evaluation, your team also finishes it knowing how the process works.
It is an independent evaluation, run when a program's funding is ending and whoever pays for it must decide whether to continue, reshape or end it. In Victoria, the Department of Treasury and Finance's standard questions cover the evidence of continued need and the role for government, effectiveness, delivery within scope and budget, and efficiency. The evaluation also covers the risk of ceasing funding and the funding required if the program continues.
Start as early as you can, because several of the steps can take significant time. Procuring and onboarding an external evaluator can realistically take months, and data sharing agreements, privacy impact assessments and ethics approvals take time to negotiate. Count back from the date your board, your funder or the Minister needs the findings.
If the evaluation is a year or more away, you are in the best position. Map your data, check that your consent forms cover evaluation use and revisit your program logic now.
We build the value-for-money case from the service records and case notes you already hold, combined with qualitative evidence such as client stories and practitioner observations. For social programs whose impact is hard to put a number on, that mix is often more persuasive than numbers alone. You know whether your data will support a cost-benefit analysis before we settle the methods, so the report makes no economic claim your records cannot support.
We look for proxy indicators, which are early measures that credibly predict the long-term outcome. If an outcome will not be visible for years, we identify those indicators and check whether your data holds them. A proxy is legitimate only if there is a credible argument for why it predicts the outcome, and the report sets that argument out.
The evaluation should be as thorough as the funding decision requires, and a decision about a small program usually needs fewer sources of evidence. For Melbourne Screen Hub, set up with a $1.36 million three-year grant, we reviewed more than 30 documents, ran four interviews and wrote a short report with recommendations. A well-run evaluation with a narrower scope is worth more than an ideal one that never happens.
Share evidence with the people who decide before the last minute. Short, regular interim reports that show emerging outcomes keep your board, your funder or the Minister engaged and build a record of progress. Budget cycles have fixed decision points, so the evidence has to reach the people who decide before those points pass. Present the evidence to help them make a better decision, whether that is continuation, redesign or transition, rather than to defend the program.