Published on 20 Nov 2025

Quick Guide to Effective Secretariat Services

Nathan Liu Consultant Contact me
Toby Black Consultant Contact me

There are lots of different reasons why governance groups fail. The admin gets messy, papers don't arrive and no one is quite sure what's been decided. Great secretariat support can mean the difference between success and failure. It means chairs can focus on leading, members can contribute meaningful expertise and your group will deliver real results. 

This guide covers the practical stuff from establishing groups that work, through to running meetings that people won't dread and knowing how to cleanly wind things up. 

Inside you'll find:

  • The five functions every secretariat needs to cover including project management, governance, policy, administration and finance 

  • A realistic process for setting up your group 

  • How to run the first meeting to set the tone for success 

  • Tools and approaches to keep things moving 

  • When to review and how to wind up a group properly. 

Whether you're establishing a new group, supporting a board or wondering if your current secretariat setup is actually working, this guide will help. 

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Quick Guide to Effective Secretariat Services
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