This privacy statement explains how Allen + Clarke collects, stores, uses and shares your personal information, and how you can access or correct your personal information. We are committed to protecting your privacy when you visit our website or contact us in any way. 

This statement relates to how we collect, handle and store information:

• when you use this website or provide information to us, 
• as part of the activities we carry out on behalf of our clients and/or 
• when we perform other activities as part of our business. 

Note - where information is collected on behalf of a client (e.g. a survey hosted on our website), we are acting as their agent to collect and use any personal information that is provided, and that client's privacy policy and protocols will apply. 

We deal with your personal information in accordance with the Privacy Act 2020 and this privacy statement. 

We may occasionally update this privacy statement, to reflect changes to our practices. This statement was last updated on 9 November 2023. 

You do not need to disclose any personal information 

On this website you can browse, access and download certain information without providing Allen + Clarke with any personal information. 

Website utilisation information 

When you visit our website, we may use automated technology (such as usage monitoring software, cookies and sessions) to gather the following information:

• The search terms you used
• The pages you accessed and the links you clicked on 
• The date and time you visited the website 
• The referring website (if any) through which you clicked through to this website 
• Your device type (e.g. desktop computer, iPhone) and operating system (e.g. Windows XP, Mac OSX) 
• The type of web browser you use (e.g., Internet Explorer, Mozilla Firefox) 
• Other incidental matter such as screen resolution and the language setting of your browser.

This information is anonymised and is used to help us improve the services we offer. No effort is made to identify individual visitors to the website. We will collect and store this information and may share it with our website developer but only to the extent necessary to provide website hosting and maintenance services. 

Collection of personal information 

In order to conduct our business, Allen + Clarke collects, holds and uses personal information that has been shared directly with us when people engage with us through this website (e.g., from clients, prospective clients or job applicants). 

The type of personal information that we collect includes: 

• Names, contact details and job titles of clients and prospective clients 
• Complaint details 
• Names, contact details, date of birth and other information shared by job applicants. 

We may also collect other information that people choose to provide us with. 

Why do we collect your information?

We will only collect information where it has been shared directly with us or is needed for a specific lawful purpose. Where you provide personal information to us (for example, by emailing us, or by filing in an online form), we will only use your personal information for the purpose(s) for which you gave it to us and or any other relevant and lawful business purpose. 

We use Salesforce to store personal information about contacts (such as clients, potential clients and other relevant persons). By providing us with your email address, you consent to us contacting you for a related purpose to which it was collected (for example, about our services). We will not disclose your personal information to any other agency or person without your consent, or unless permitted by law. The messages you receive from us will have instructions for how you can remove yourself from our mailing list. 

At Allen + Clarke, we take all reasonable steps to protect personal data from misuse, loss, unauthorised access, modification, or disclosure. We have a range of physical and technology policies in place to provide a robust security environment, and ensure the ongoing adequacy of these measures by regularly reviewing them. In doing so, we comply with the Privacy Act 2020. The Privacy Act 2020 sets out certain Information Privacy Principles that direct how we should collect, use, hold, disclose, access, correct, manage and dispose of your personal information. For more information see https://www.privacy.org.nz/privacy-act-2020/privacy-principles/ Allen + Clarke staff also adhere to an internal information management and privacy policy. 

Viewing or changing your information 

You have the right to access, and request correction of, your personal information under the Privacy Act 2020. 

Allen + Clarke has a staff member appointed to the role of Privacy Officer. The Privacy Officer is responsible for considering requests to access or correct information, acting where there is a potential privacy breach, and responding to complaints. To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request its correction, please write to:

The Privacy Officer 
Allen + Clarke
PO Box 10 730
Wellington 6011 

or email us at [email protected]

If there is any breach of privacy involving your personal information, we will comply with any obligations under the Privacy Act. For any concerns about a privacy breach, please contact the Allen + Clarke Privacy Officer.